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Does My Business Need a Website?


June 13, 2023

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Oh hello! Welcome to the digital age, a time defined by technological innovation, connectivity, and an ever-growing online landscape. You’re likely already aware of the Internet’s immense power, as it has led you to this blog. But harnessing that power? That’s a whole different ball game. You need tools, strategies, and, most importantly, a solid online presence. And the cornerstone of it all? A website. So, let’s start there.

There are two things we can agree on, one: first impressions count and two: people care about appearances more than they would like to admit. You need to see your website as the digital facade of your business. It’s your virtual storefront, your 24/7 representative, and, in many cases, the first interaction potential customers will have with your brand. Its design, usability, and the information it carries, all contribute to that vital first impression.

But is having a website really that important in today’s business landscape? To put it succinctly: Yes. And we’re not just saying that because we’re a digital marketing agency. We’re saying it because it’s true, and we have the evidence to back it up – and also because we are a digital marketing agency.

Just in case you STILL need some insight, let us shed light on a website’s critical role in the modern business environment. We’ll descend into the nitty-gritty of how a website can elevate your brand’s visibility, build trust, and serve as a dynamic platform for your marketing strategies.

The Rise of Digital Consumers

The digital age has brought forth an evolution in consumer behaviour. The days when consumers relied solely on brick-and-mortar stores are long gone. Now, consumers are turning to digital spaces to fulfil their shopping needs and desires. They’ll be shopping from the moment they rise from their beds to the last seconds before their heads hit the pillow. This shift isn’t just a fleeting trend; it’s a fundamental change underpinned by convenience, variety and the power of information.

According to a 2022 report from the Office for National Statistics, 87% of UK adults made an online purchase in the previous 12 months, a figure that’s been rising year on year. Additionally, a study by PYMNTS.com revealed that consumers now spend an average of 5.4 hours per day on the Internet, with shopping being one of the primary activities.

But the Internet isn’t just a shopping platform; it’s a research tool. A Think with Google report states that 88% of buyers research their buys online before purchasing, either online or in-store. That’s right, your potential customers are online, analysing, comparing, and making decisions before they ever set foot in a store or make a purchase.

What does this mean for your business? Let’s be frank; you’re missing out on a massive pool of potential customers if you don’t have a website. 

Your website is your opportunity to influence these online buying decisions. It’s where you can highlight your products or services, tell your story, share customer testimonials, and convince potential customers that your business is their best option.

In the vast expanse of the digital marketplace, visibility is critical. But how do you stand out amidst a sea of competitors? The answer lies in a well-optimised, engaging, and informative website.

Your beacon of hope: SEO 

A website acts as a beacon, drawing in potential customers searching online for the products or services you offer. According to TechJury, 68% of online experiences begin with a search engine. This emphasises the vital role of search engine optimisation (SEO) in enhancing your business visibility.

We have a lot of information about SEO on our site, so we will only go into a bit of detail for you right now. SEO refers to optimising your website to rank higher in search engine results pages (SERPs). By investing in SEO, you are investing in the likelihood that potential customers will find your business when they turn to search engines to solve their problem, whether that is a need for window fitting or some new shoes for the next office do.

Take the case of Kinsta, a WordPress hosting company, which increased organic traffic to its website by 571% in just 13 months through effective SEO strategies. 

Don’t get it twisted; SEO isn’t just about driving traffic. It’s also about reaching the right audience – those who are actively searching for what your business offers. Hence, a well-optimised website can help you attract quality leads, boosting your chances of conversion, which we assume you’d want.

Trust us; trust is the foundation of any successful business relationship. However, in the digital world, building trust requires a different approach. That’s where your website comes into play. A professionally designed, user-friendly, and content-rich website can speak volumes about your business’s credibility.

As we stressed earlier, first impressions matter – even more so online. In fact, research by Stanford University indicates that 75% of users make judgments about a company’s credibility based on its website design. So, take from that stat what you will, but remember, intuitive website designs can convey professionalism and reliability, instantly boosting your business’s perceived credibility.

But a website isn’t just about looks; it’s about substance too. You can showcase your industry expertise and thought leadership by providing valuable and insightful content; it is what we do; blogs aren’t done purely for fun. Whether it’s through blog posts, case studies, white papers, or educational videos, a website offers the perfect platform to share knowledge and build trust with your audience.

In a nutshell, a website is more than just a digital footprint; it’s a testament to your business’s credibility. It’s your company’s opportunity to encourage trust and foster confidence in your brand, directly influencing your audience’s decision-making process.

Your Competitors Are Online

The digital world waits for no one. As you mull over the benefits of a website, your competitors are likely already online, engaging with potential customers and, yes, making sales. The simple truth is, in today’s market, if you’re not online, you’re getting left behind.

According to Forbes, 71% of small businesses have a website, and this number is expected to increase in the coming years. Moreover, stats published by Invoca reveals that 81% of consumers conduct online research before making significant purchasing decisions.

What does this mean for your business? Without a website, you’re invisible to these consumers. While your competitors are interacting, selling, and growing their customer base online, you need to take advantage of these opportunities.

Consider the example of Blockbuster, once the titan of the movie rental industry. As Netflix, an online streaming service, emerged, Blockbuster failed to recognise the significance of an online platform. Today, Netflix boasts a market value in the billions, while Blockbuster has become a case study in digital complacency.

But it’s not all doom and gloom. If your business still needs to get a website, that also means there’s a world of untapped potential waiting for you. A well-crafted, optimised website can level the playing field, allowing you to compete with larger companies and reach a global audience.

The digital revolution is here, and it’s reshaping the business landscape in profound ways. The challenge is clear: adapt or risk falling behind. And the first step in this adaptation? Establishing a strong online presence with a well-crafted, user-friendly, and engaging website.

From increasing visibility and attracting the right audience to building trust and credibility, a website is a multifaceted tool that plays a pivotal role in your business’s success. Remember, it’s not just about keeping up with the competition (though that’s important too). It’s about embracing the opportunities that the digital age presents.

Investing in a website is not an expense; it’s an investment in your business’s future. A website is your digital storefront that never closes. It’s your platform for sharing your brand’s story and engaging with customers. It’s your tool for nurturing leads and driving conversions.

In a world where digital is the norm rather than the exception, can your business afford not to have a website?

The journey to digital success may seem daunting, but you’re not alone. At Geek Designs, we’re here to guide you every step of the way. With our expertise in website development and digital marketing, we can help you navigate the digital landscape and create a website that not only meets but exceeds your business objectives.

So, yes, you do need a website. 

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